Everything you need to sell with Veendo.
Practical guides, technical references and step-by-step walkthroughs to get the most out of Veendo. From your first product live to advanced B2B and marketplace integrations.
Live in 4 steps.
From account creation to your first order: this is the path our new customers follow on activation day.
Create your account and run the Setup Wizard
Open your shop with your business email: the guided wizard sets up name, languages, currencies and markets. You start immediately on yourname.veendo.it.
Configure payments, VAT and shipping
Connect Stripe or PayPal, enable the tax engine with EU VAT rates and VIES validation, define shipping zones, carriers and rates.
Load your catalog and price lists
Import products, variants and categories via CSV or REST API. Add brands, warehouses, customer- or channel-specific price lists and discount rules.
Customize the site with the Page Builder and go live
Compose home, landing pages and blog with the 100+ ready-made blocks of the Puck builder, configure menus and theme, then publish and connect your domain.
Browse by topic.
Six main areas covering everything you’ll do in the platform. Articles marked “Coming soon” are being written.
Get started with Veendo
The first moves to open your shop, set up the essentials and get your first order online.
- Guided Setup Wizard
Configure shop name, languages, currencies and markets in minutes with the built-in wizard.
- Initial data import
Pre-load categories, brands and sector attribute sets to start with a structured catalog.
- Custom domain
Publish your store on yourname.veendo.it or connect a custom domain through the built-in domain management.
- Multi-language and multi-currency
Enable up to 14 languages and multiple currencies, with assisted product content translation via AWS Translate.
Sell B2C and B2B
One catalog, two channels: public storefront and private portal with dedicated pricing, rules and payments.
- B2C storefront and checkout
Public storefront with Atlas Search, guest checkout, Google Maps address autocomplete and Stripe/PayPal.
- B2B portal and catalog rules
Dedicated login, user groups with product visibility, wholesale price lists and tax-exclusive pricing.
- B2B quotes and RFQ
Quote requests with two-way communication thread, accept/reject flow and conversion to order.
- Purchase Orders and deferred payments
B2B purchase orders with bank transfer, RIBA, SEPA debit, cash on delivery and letter of credit.
- Data Room and e-signature
Share confidential documents with expiry, password and access logs; request digital signatures on orders and quotes.
Page Builder and content
Build home, landing pages and blog with the Puck visual builder and over 100 ready-made blocks.
- Puck v3 visual builder
Drag-and-drop editor with 100+ blocks: hero, product grids, testimonials, FAQ, contact form, CTA.
- Blog and article categories
Publish articles with categories, tags and featured posts; automatic listing pages and built-in SEO.
- Theme, menus and media library
Color, typography and spacing editor; menu builder with dropdowns and product links; media library on S3 with CDN.
- Page visibility and publishing
Draft, published and preview states, scheduled publication, password-protected pages and role-based access.
Integrations and API
Payments, search, marketplace feeds, notifications and tracking: all integrated and configurable from the admin.
- Stripe and PayPal payments
Stripe (own account or Connect for multi-vendor marketplaces), PayPal and Klarna native in checkout.
- Multi-marketplace product feed
Export your catalog to Google Shopping, Meta Catalog, TikTok Shop, Bing Merchant and Pinterest with custom XML.
- Atlas Search engine
Full-text search on MongoDB Atlas with faceted filters, autocomplete and relevance ranking, no extra infrastructure.
- Email and SMS notifications
Transactional emails via AWS SES (or custom SMTP) with multilingual Handlebars templates; SMS via AWS SNS.
- Order event webhooks
Subscribe to order and quote lifecycle events from external systems: already live and configurable from the admin panel.
Catalog, pricing and tax
Products, variants, warehouses, price lists, discounts and rules-driven EU VAT calculation in one place.
- Products, variants and BOM
Product sheets with variants, sector attributes, bill of materials (BOM) and cross-sell relations.
- Warehouses and inventory
Multi-warehouse management, quantities per location and stock movements; brands and manufacturers organized for catalog filtering.
- Tax engine and VIES
Rule-based VAT calculation for EU and international markets, tax categories and VAT number validation via VIES.
- Discounts, vouchers and price lists
Promo codes, tiered discount plans, vouchers/gift cards, customer/channel price lists and configurable markets/regions.
- PDF orders, quotes and invoices
On-demand PDF generation with custom branding, S3 storage and in-app notification on completion.
Admin, analytics and operations
Dashboard, tracking, audit and all the tools to run the business day after day.
- Analytics: GA4, GTM, Vercel, Sentry
Google Analytics 4, Google Tag Manager (also server-side), Vercel Analytics and Sentry for error tracking, already integrated.
- Product audit log and event tracking
Product change history with change type, previous/new values and source attribution. Extended app-level audit log via Sentry, with stack trace and user context for every event.
- Order cancellations and refunds
Customer-initiated cancellation requests with approval workflow, refund handling and automatic communications.
- Real-time in-app notifications
WebSocket for async events: PDFs ready, imports completed, updates on quotes and orders.
- Email marketing campaigns
Build customer segments and send bulk email campaigns from the admin, with delivery tracking via AWS SES.
Can’t find what you need? We’ll write it for you.
Can't find what you need? Open a ticket from the admin panel or write to us: we reply in English and Italian, usually within one business day.