Discounts, vouchers and price lists

A price list is a set of prices specific to a customer segment (B2B wholesale, exclusive resellers, international markets). Each list can have an accessibility hierarchy: open to all, only specific customers, only a group, only a channel (B2C/B2B).

Each product has a price in the base list and optionally a price override in other lists. If the product is not mapped in a list, the base price is used. Lists are activated and deactivated from the panel: deactivating a list doesn't erase data, letting you reactivate it later.

Discount Plans are rules that apply price reductions automatically when the customer reaches purchase volumes. You can create a multi-tier discount plan: "10+ units = -5%, 50+ units = -10%, 100+ units = -15%".

Each tier is a row with minimum quantity and discount percentage. The system auto-calculates the best discount for the cart's quantity. Volume discounts are linked to specific lists, so you can have different rules for wholesale vs. retail customers.

Promo codes (also called vouchers) are disposable coupons you generate or that Stripe creates. Each code has a composition: percentage discount, fixed amount discount, or free shipping. You can limit use by max redemptions and set an expiry date.

Stripe generates and manages vouchers in your account; Veendo syncs the list whenever you request it, letting you view and manage them from the panel. A voucher is a form with applicationtype='voucher'.

Beyond volume discount plans, you can create custom discounts that apply reductions based on complex rules: discount on specific products, categories, brands, per customer email, per user group, per market, per minimum order amount, etc.

Each automatic discount has applicationtype='auto' and activates in cart if the customer meets the criteria. The system combines multiple discounts if they coexist (additive) and calculates the best outcome for the customer.